FREQUENTLY ASKED QUESTIONS
General Business Queries
At Big Family, transparency is key, and there are no hidden fees to worry about. According to a satisfied customer, Crypto Cajun, the company explains “every step of the job, leaving no unexpected charges at the end”. This commitment to transparency ensures that what you see is what you get, and our pricing is clear and upfront. For complete peace of mind and further inquiries, please feel free to contact our customer service team, who will be more than happy to assist you!
Yes, you can change your service appointment after booking with Big Family. Our flexible customer service policy is designed to accommodate your needs, ensuring maximum convenience. If you need to reschedule, simply contact our dedicated staff who will assist you with the process. This commitment to superior customer service has earned us numerous commendations from our satisfied clients. Jack M. highlighted this by saying, “Great communication skills and thorough,” while Renee B. appreciated that we are “courteous and followed up”. Should you require any assistance or further information, please don’t hesitate to contact us.
Yes, you may request a specific technician and we will do our best to send that technician to your home. If for any reason that technician is not available, we will communicate that up front. We are confident that any technician we send to your home will be professional and ensure a great customer experience. For instance, many customers have praised the punctuality and professionalism of technicians like Eric, Nick, and others in their reviews. To ensure you receive the technician of your preference, it’s best to directly communicate your request when scheduling your service appointment. This approach leverages the company’s commitment to flexibility and customer service excellence.
We do offer discounts, such as military discounts in addition to others which can be found on our website. Cheryl L. mentioned the affordable pricing offered by Big Family, highlighting the value provided. To learn more about any current offers or packages, I recommend contacting them directly to ensure you get the most accurate information. Don’t miss the opportunity to discuss your specific needs for potential cost-saving options.
Yes, Big Family offers emergency services. We are renowned for our prompt response and exceptional service quality. Many of our satisfied customers have praised our efficiency and professionalism during urgent situations. For instance, Mike G. expressed, “Eric showed up shortly before 9:30 am… I don’t think you will find a better contractor than Big Family”. Our technicians are trained to handle emergency situations with expertise and care, ensuring quick and reliable solutions. Reach out to us anytime for your urgent electrical needs, and experience the unmatched service quality that sets Big Family apart.
At Big Family, we are committed to quality, which includes providing reliable warranties on the materials we use. Every customer receives of a minimum one year warranty. Our warranties ensure peace of mind, guaranteeing that you are fully supported should any issues arise with the materials. This assurance is part of our dedication to delivering five-star service and customer satisfaction, as echoed by customers like Shelia H., who highlighted our transparency and reliability in service.
For more details on warranty specifics, we encourage you to contact our customer service, who will be happy to answer all your questions.
Yes, Big Family provides a written estimate before starting any work. This is a part of their commitment to transparency and professionalism. For instance, a customer, Mike G., praised the clarity and upfront cost explanation provided by their technician Eric before initiating repair tasks. This practice ensures that there are no unexpected charges, which is echoed by other customers who appreciate the detailed and timely cost estimates provided.
To experience such reliable service, don’t hesitate to contact Big Family for your needs!
At this time, we do not offer after hours emergency service, however, we do try to accommodate our customer’s schedules as much as we can. You can rest assured, though, that Big Family is renowned for its prompt and professional service, as highlighted in numerous customer reviews. If after-hours service is essential for you, their friendly team would be more than happy to assist you with all your electrical needs.
You can get in touch with the Big Family office by calling us at (225) 218-6700. Our office is located at 6800 S Choctaw Dr Suite B, Baton Rouge, LA 70806.
To schedule a service appointment with Big Family, simply call their office during business hours. You will be assisted by their courteous staff, such as Jada, who efficiently coordinates appointments and provides confirmation. Customers like Mike G. have praised the seamless scheduling process, recounting how a tech was promptly dispatched after a brief call. For precise details, feel free to contact them directly at (225) 218-6700.
At Big Family, we prioritize the safety and cleanliness of our worksites with rigorous standards and procedures. Our teams are prompt and thorough, ensuring all areas are cleaner after completion. Our professionals like Eric have been noted for leaving sites cleaner than when they arrived, emphasizing our commitment to maintaining a tidy environment.
Additionally, our safety protocols are comprehensive. For instance, expert technician Nick has performed thorough safety checks, providing clear explanations and estimates to enhance any services needed.
Our five-star customer reviews, such as those from customers like Richard P., confirm that our dedication to professionalism and cleanliness stands unsurpassed. We invite you to experience our exceptional service for yourself.
At Big Family, we handle customer complaints with professionalism and prompt attention. Our team is well-equipped to address issues quickly and effectively, ensuring customer satisfaction. We emphasize clear communication and transparency, offering multiple solutions to meet customer needs. Our approach has resulted in high customer service ratings, with 19 reviewers praising our service quality over the past year.
Joe S. commended our team for being “prompt, friendly, and professional,” highlighting our commitment to resolving issues in a timely manner. We invite you to experience our exceptional service and contact us for any concerns. Your satisfaction is our top priority!
Big Family Electric stays on top of industry standards and technology through a commitment to continuous learning and professional development. Our team consistently interacts with the latest electrical technology, as evidenced by our installation of modern solutions like EV charging ports. Eric P., one of our technicians, has been praised for his professionalism and thoroughness in explaining complex electrical setups to customers.
Client feedback underscores our dedication to excellence, with Shelia H. noting that we maintain great values and exceptional service. Our proactive approach ensures we remain at the forefront of technological advancements, providing reliable and cutting-edge solutions.
To experience our expertise firsthand, contact Big Family Electric today and let us handle your electrical needs with professionalism and skill.
The cost of services at Big Family is considered affordable by our customers, who appreciate our professionalism and quality of work. We offer multiple installation and cost options to suit various needs. Furthermore, Big Family ensures transparency, providing agreed-upon prices without unexpected charges.
Experience the exceptional service and value we offer by reaching out to us today for a personalized quote tailored to your specific requirements. You can enjoy the peace of mind knowing that clients like Mike G. highly recommend us for our competitive and transparent pricing.
Big Family proudly serves a wide array of communities in Louisiana, encompassing numerous zip codes and parishes. Our services extend across major cities such as Baton Rouge, Denham Springs, Zachary, St. Francisville and Gonzales, among others. We operate within East Baton Rouge, West Baton Rouge, East Feliciana, West Feliciana, Livingston, and Ascension Parishes.
Our strong local presence enables us to deliver reliable and prompt electrical services, as echoed by our clients. For instance, Richard P. highlighted our team’s professionalism and comprehensive service, recommending Big Family for electrical installations.
Experience top-tier service and let us address your electrical needs. Contact us today!
Big Family has a long history of working with subcontractors to ensure the customer gets the results they expect on every project. Because of this long standing history of working with subcontractors, we have developed relationships with many subcontractors who deliver high quality workmanship. Big Family is highly reputed for professionalism and a commitment to quality, as evidenced by numerous satisfied customer reviews. For instance, Mike G. mentioned, “I don’t think you will find a better contractor than Big Family”. This demonstrates the company’s high standards in service delivery, whether through direct employees or subcontractors. For precise information about subcontractor policies, I recommend contacting Big Family directly. They’re known for excellent communication and transparency.
Our approach to managing large or complex projects is defined by meticulous planning, expert teamwork, and innovative solutions. We utilize a phased strategy to break projects into manageable stages, ensuring precise attention to detail and timely delivery. Our team, known for its professionalism and thorough expertise, conducts thorough reviews and adjustments to optimize project outcomes.
Customer satisfaction is our priority, reflected in feedback like Murray W.’s, who commended our “real team” and their ability to instill confidence and trust. For detailed planning and execution, each project is backed by a team of professionals collaborating to deliver superior results.
Join the ranks of our satisfied clients by choosing Big Family for your next complex project. Contact us today to turn your vision into reality!
At Big Family, our service guarantee is reflected through our commitment to exceptional standards, transparency, and customer satisfaction. Customers have consistently rated our service highly, attributing our professionalism and quality of work as reasons for their loyalty. We ensure seamless execution with multiple options for installation and repair as noted by customers like Richard P., who described our service as “prompt, professional, and thorough”.
Choosing Big Family means experiencing top-tier service reliability and expertise. For any of your electrical service needs, contact us today to experience the impeccable service we are renowned for!
Unfortunately, the files provided do not contain specific information regarding the licenses and certifications that Big Family holds. To provide the most accurate and specific details, I recommend directly contacting Big Family through their official website or customer service. Should you need anything else or have additional questions, feel free to reach out!
Big Family offers customers several convenient ways to pay their invoices, including the ability to pay with credit card, cash, check or ACH. They also provide the convenience of having the invoice emailed and paying it online. Please contact their customer service directly for the most accurate and up-to-date information on how you can conveniently pay your invoice. 225-218-6700
Big Family offers a comprehensive range of services to meet all your electrical needs. As a highly reputable contractor, we provide professional consulting and design services, expert electrical inspections, installation, service and repairs. Our services include electrical inspections, permitting, installations of EV charging ports, comprehensive safety checks, and upgrades for both residential and commercial properties.
Our customers appreciate our professionalism and prompt service. Richard P. remarked, “Eric was prompt, provided multiple installation/cost options, and completed the installation we chose the same day”.
Experience the exceptional services of Big Family, ensuring your electrical systems are safe and efficient. Contact us today for all your electrical needs!
Service Excellence
Big Family operates in compliance with all Louisiana State laws, which requires the company to be licensed and insured. Louisiana state law does not mandate individual electricians to hold licenses. All of our technicians are skilled and knowledgeable in all code law and best practices. We are passionate about continuing education and conduct regular training ensuring a high standard of professionalism and safety. This commitment to excellence is exemplified by numerous customer reviews highlighting our team’s expertise and efficiency. For instance, Sheila H. mentioned that “everything was fantastic,” praising Eric’s knowledge and professionalism. Our rigorous qualifications and safeguarding measures provide our clients peace of mind and exceptional service quality. For any further inquiries or to schedule a service, feel free to reach out to us today!
When we schedule appointments, we provide a two to three hour arrival window for the technician to arrive. When our technician is on the way to your home, we send a text message. We aim to provide a 30-45 minute heads up before the technician arrives. While we strive to provide estimated arrival times for service appointments accurately, these can vary based on several factors such as location and current service demand. However, customer feedback indicates our technicians often arrive as expected. Mike G. noted that his technician, Eric, showed up shortly before the scheduled time of 9:30 am. Our commitment to punctuality is evidenced by numerous satisfied customers like Martin P., who mentioned that his technician arrived earlier than expected\[0]. For a more precise estimate, please contact our office directly, and our team will be delighted to assist you.
At Big Family, ensuring our technicians adhere to professional standards is a cornerstone of our service philosophy. We cultivate a great company culture that sets high expectations for employees to maintain professionalism, punctuality, and expertise. This is reflected in feedback from customers like Joe S. who praised our technicians for being “prompt, friendly, and professional”. Moreover, our extensive training programs equip our technicians with the latest knowledge and skills, ensuring they are extremely professional and knowledgeable, as highlighted by numerous customers. We invite you to experience the Big Family difference and see why our commitment to professional standards sets us apart.
At Big Family, we ensure the quality of our work by consistently receiving high ratings for Quality of Work, which has been rated highly by 17 reviewers in the past year. Additionally, numerous customers have commended our professionalism and attention to detail. Crypto Cajun remarked on our “very professional and detailed work” and appreciated our explanation of every job step, ensuring no unexpected charges. This dedication to quality and transparency underscores our commitment to delivering excellent service. Don’t miss the chance to experience this unparalleled quality; contact us today for your electrical needs.
At Big Family, we prioritize seamless scheduling and appointments to ensure convenience and efficiency for our clients. This is evidenced by our prompt service from the initial call to the completion of tasks. For instance, customers like Mike G. highlight the ease of booking appointments with us. A client mentioned calling at 8 AM and being promptly scheduled for the same day, with a text confirmation sent immediately.
We pride ourselves on punctuality and clear communication, ensuring our technicians arrive on time and provide detailed explanations of the services to be rendered. To experience our top-notch scheduling system, contact Big Family at your convenience and see our commitment to customer satisfaction firsthand!
At Big Family, we manage emergency service requests with a highly efficient and robust process. Our quick-response team ensures prompt assessment and action for any urgent issues. Customer feedback reflects this efficiency; for instance, Mike G. highlighted, “I called their office at 8am and a tech was out by 9:30am”. Joe S. appreciated our timely service, stating, “Technician was prompt, friendly and professional. He fixed my issue in a timely manner”.
Our commitment to excellent customer service, professionalism, and punctuality is consistently endorsed by customers, with 19 reviewers highly rating our service over the past year. This ensures that when emergencies arise, your needs are met swiftly and competently. Reach out today to experience our exceptional service.
If a technician from Big Family is running late, the company prides itself on excellent communication and customer service to minimize any inconvenience. Typically, customers are informed of any potential delays, with adjustments made to ensure the earliest possible service. The feedback from our customers highlights how our technicians are praised for their punctuality and professionalism. For instance, customers like Joe S. have noted that the technicians are “prompt and professional,” ensuring issues are resolved in a timely manner. Overall, customers consistently report satisfaction with the communication and punctuality they experience. If you wish to ensure precise scheduling or have any concerns, please contact our service team directly for immediate assistance.
At Big Family, we understand that emergencies come up and that schedules change. When you schedule an appointment with us, you can expect our office to reach out the business day prior and confirm your appointment. If for some reason your scheduled appointment doesn’t work for your schedule, simply let our office know and they will work with you to get a better time scheduled. They’re renowned for their excellent customer service and would be happy to assist you.
At Big Family, our employees receive comprehensive training to ensure they deliver top-notch service and meet our high standards of professionalism. Our training programs focus on enhancing technical expertise, customer service, and teamwork skills. For instance, Joe S. noted how our employees embody professionalism and knowledge, attributing this to the great culture and expectations set by Big Family. Such training not only boosts employee performance but also results in outstanding customer experiences, as confirmed by numerous reviews. With continuous development initiatives, we aim to maintain our exceptional service reputation.
Join us and experience the excellence that comes with our commitment to employee training and development!
At Big Family, we prioritize punctuality through meticulous scheduling and efficient time management practices. Our commitment to being on time is reflected in the high praise from customers like Renee B., who noted how our technician arrived exactly as scheduled. Similarly, Melford R. commended our team for their timely service, which is consistently rated highly among our patrons.
We achieve punctuality by maintaining effective communication and scheduling strategies that align with our clients’ needs, ensuring a seamless experience every time. With over eight positive reviews highlighting our punctuality in the past year, our dedication to timeliness is unequivocally evident.
Experience the difference a punctual and reliable service can make by choosing Big Family for your needs. Reach out today to schedule your appointment and see our commitment to timeliness in action!
Customer Experience
Yes, you absolutely can provide feedback or reviews on our services at Big Family Electric. We value customer insights and encourage sharing your experience. Satisfied customers often highlight our professionalism and thorough service. For example, Cheryl L. mentioned the team was “prompt, professional, and friendly,” offering great services at affordable prices. Similarly, Richard P. appreciated our team’s punctuality and thoroughness, ending his glowing review with a high recommendation. We welcome you to share your thoughts and help us maintain high standards of excellence. For further action, please visit our review page and leave your valued feedback.
Yes, we offer Big Family Care which has incentives such as, priority service, annual visits and discounts. Numerous customers have praised the company for its professionalism and friendly service, with many expressing their intention to return for future services. For instance, Shelia H. stated, “I highly recommend this company…everything was fantastic!”.
For more definitive information on loyalty programs, we recommend contacting Big Family directly. They will be delighted to provide you with the most current details.
If you have an issue and need to contact customer support, you can reach Big Family by phone at (225) 218-6700. They are located at 6800 S Choctaw Dr Suite B, Baton Rouge, LA 70806. Customers have praised their prompt, friendly, and professional service. Joe S. said, “The technician was prompt, friendly, and professional. He fixed my issue in a timely manner”. Don’t hesitate to call them for any assistance!
To track the progress of your service request or project with Big Family, use their comprehensive communication tools. Big Family emphasizes effective communication and keeps their clients informed every step of the way. For instance, Dana M. noted that they communicated every step in detail, enhancing transparency.
Monitoring is facilitated by updates and follow-ups provided by team members like Jada, who confirmed appointments and ensured timely service delivery. Additionally, customer reviews highlight that Big Family excels in punctuality and professionalism, ensuring you stay updated on the progress.
Reach out to Big Family’s customer service team, known for their helpfulness and detailed follow-ups, to inquire about specific progress updates as needed.
Leverage these insights to keep tabs on your projects with peace of mind!
At Big Family, we accommodate special service requests with an unwavering commitment to customer satisfaction and flexibility. Our skilled technicians are known for going the extra mile and presenting multiple options for repairs and future upgrades, as highlighted by many satisfied clients. Furthermore, our consultants ensure to provide detailed consultations, offering various installation and cost options.
One of our happy customers, Richard P., praised our consultant and installer, Eric, for his promptness and thorough professionalism, even leaving his work site cleaner than when he arrived.
For any specific service requests, we encourage reaching out to us for a personalized consultation, where we tailor our services to meet your unique needs effectively.
At Big Family, we handle emergency customer service requests with utmost professionalism and efficiency. Our team is trained to respond promptly and resolve issues quickly, ensuring minimal disruption for our customers. We have received numerous accolades for our swift response and effective problem resolution. For instance, Joe S. praised our service as “prompt, friendly and professional,” highlighting our commitment to fixing issues in a timely manner.
If you encounter any urgent issues, we encourage you to contact us immediately so our dedicated team can assist you swiftly. We are committed to providing each customer with the highest level of service, no matter the urgency.
Big Family is renowned for its rapid response to customer inquiries and complaints. Our team is committed to providing prompt and professional service, as evidenced by customer feedback. Mike G. noted that after calling at 8 a.m., a technician was at his house by 9:30 a.m., highlighting our efficient and timely approach. Similarly, Joe S. praised the promptness and professionalism of our technicians, emphasizing the high standards and expectations we set for our staff.
These testimonies reflect our dedication to addressing customer needs swiftly and effectively. Don’t hesitate to reach out to experience our exceptional service firsthand!
The team at Big Family is committed to delivering the highest level of service possible to each and every customer, including those who are mobility restricted. Our technicians will strive to meet any accommodations our customers may have to insure their safety and well being. One customer, Renee B., highlighted how the team was “extremely helpful and knowledgeable” and another, Shelia H., mentioned the careful and “courteous” approach of the staff.
Given this emphasis on customer care, you can expect that Big Family is attentive to the needs of all customers, including those requiring special accommodations. For precise details on accommodations, I recommend contacting their customer support for specific queries and arrangements.
At Big Family, customer satisfaction is our top priority, which is why we offer 100% satisfaction guarantee on all of our work. If you’re not satisfied with the service provided, we encourage you to reach out to our customer service team promptly. We are committed to addressing any concerns efficiently and finding a satisfactory resolution. Our track record of positive customer experiences, such as those shared by Cheryl L., who appreciated our promptness and professionalism, demonstrates our commitment to exceptional service.
We stand by our work and aim to ensure every customer feels valued and heard. Please don’t hesitate to contact us so we can make it right.
At Big Family, resolving disputes or service issues is handled with a structured, customer-focused approach. Our process begins with attentive listening, ensuring we fully understand the customer’s concerns. We then promptly connect the customer with a knowledgeable representative who provides clear, actionable solutions. Our commitment to transparency and open communication is demonstrated by providing customers with detailed explanations and estimates before commencing any work.
John M. praised our service, noting that “Nick was a huge help and ensured we understood what was happening every step of the way”. We aim to maintain lasting relationships by encouraging feedback and promptly addressing any issues. If you require more information or assistance, please don’t hesitate to contact us directly.
To ensure customer satisfaction, Big Family follows a multi-faceted approach that emphasizes professionalism, clear communication, and timely service. We maintain a high level of professionalism, as evidenced by over 20 reviewers commending our professionalism and customer service. Our team is prompt and respectful, offering detailed explanations and transparency throughout each process to ensure there are no surprises. Additionally, we provide customers with multiple installation and cost options, ensuring that they have choices tailored to their needs. We are committed to our customers 100% satisfaction and offer a 100% satisfaction guarantee for every job, no matter how big or small it is.
John M., a satisfied customer, highlighted how our team ensured he understood the service every step of the way, leading to his decision to consistently choose us for future needs. Experience the commitment to outstanding service by contacting us today and see why so many trust Big Family for their electrical needs!
Value
At Big Family, we pride ourselves on transparency and aim to ensure that there are no hidden fees in our services. As our satisfied customer Crypto C. remarked, we explain every step of the job, leaving no unexpected charges at the end. Additionally, Shelia H. praised our transparency, noting that we keep our clients informed every step of the way without hidden surprises.
We are dedicated to keeping our pricing clear and upfront to deliver an exceptional customer experience. To experience our transparent services firsthand, get in touch with us today.
At this time, Big Family does not offer price matching for quotes. However, Big Family consistently aims to offer competitive pricing and excellent value for services, as indicated by customer reviews praising their professionalism and efficient service. For the most accurate information, I recommend directly contacting Big Family to inquire about any potential price match options. If you have any other questions or need further assistance, feel free to ask!
Each home has a varying electrical system due many factors, some of which include, size of service, distance of panel from the service, age of wiring and devices etc. Because we understand the importance of a budget, it is our goal to provide the most accurate quote that is tailored specifically to your electrical system and your needs. In order to provide our customers with accurate quotations, a technician site visit is required for most quotes. Customers like Renee B. have praised our professionals for being “extremely helpful and knowledgeable,” explaining the process thoroughly, which underscores our commitment to providing top-notch consultations. Similarly, Melford R. highlighted our “quick estimate” service, attesting to our efficient and transparent consultation process. Contact Big Family today to schedule your free consultation and experience our dedicated customer care firsthand!
Big Family does offer 10% to any new and existing customers that are current military or veterans. Also, Big Family does offer periodic specials that can be found on the specials tab on their website. Sometimes electrical repairs are unexpected and costly which is why Big Family has a membership program which offers discounts on repairs and annual home safety checks. Joe S. praised our “prompt, friendly and professional” service, emphasizing satisfaction with the agreed pricing. This reflects our commitment to offering competitive and fair pricing as a standard. To stay updated on any potential offers, we recommend contacting us directly or follow our updates. Our goal is to provide exceptional service and foster customer loyalty.
At Big Family, we skillfully balance cost and quality to ensure you receive superior service at a competitive rate. We offer multiple pricing options for different services, ensuring transparency and no unexpected charges. Reviews from customers like Joe S. highlight our professionalism and adherence to agreed prices, reinforcing the value we provide. Additionally, our service quality is validated by 17 reviewers who have praised our work quality, demonstrating our consistent commitment to excellence. Let us show you how affordable high-quality service can be. Contact us for a consultation today!
To ensure customers receive the best value for their money, Big Family adheres to exceptional standards of quality and transparency that have been recognized by satisfied clients. The business has garnered positive feedback for providing knowledgeable and professional service without hidden surprises. Customers like Shelia H. highly recommend the company and praise their commitment to clear communication and detailed explanations.
Moreover, reviewers have lauded Big Family for their promptness and adherence to agreed pricing, highlighting the company’s dedication to integrity and customer satisfaction. A substantial number of clients—22 in the past year—have rated the overall experience with Big Family highly, emphasizing their consistent quality of service.
Experience the superior service that sets Big Family apart by engaging with our team today!
Big Family services consistently outperform competitors in terms of value by providing exceptional quality and reliability. According to a recent statistic, 22 customers highly rated our overall experience, with 17 specifically commending our quality of work. Customer testimonials further praise the professionalism and value offered by Big Family. For example, Murray W. appreciated the team’s “tremendous trust” and “outstanding work ethics,” reinforcing our commitment to value. Similarly, Jack M. highlighted the exceptional service, noting it was “worth the price”.
Choosing Big Family guarantees you a top-notch service experience. Contact us today to see the Big Family difference for yourself!
Big Family offers a minimum one year warranty on all of their work. In addition to that, there loyalty members enjoy two year warranties and some limited lifetime warranty on certain items. Many customers, like Shelia H., have praised the company’s transparency and professionalism, indicating a level of service that often accompanies a robust warranty or guarantee.
To gain precise information on the warranty or guarantee, I recommend reaching out directly to Big Family. They’ll be able to provide detailed information about their policies, ensuring your peace of mind when choosing their services.
Big Family is a trusted provider in the industry due to its exceptional professionalism, customer service, commitment to education and advanced technology which has been consistently praised in customer reviews. With over 22 satisfied customers rating the overall service highly in the past year, our company stands out for its quality of work, professionalism, and punctuality.
Customers appreciate the company’s transparency and expertise, as highlighted by Sheila H., who described it as a “great company with great values”. The dedication to providing thorough communication and multiple service options, as mentioned by Renee B., also enhances trust and loyalty among clients.
For more information on our services and to experience our exceptional service first-hand, please contact Big Family today.
Big Family’s services are renowned for their combination of professionalism, quality, and pricing, making them truly worth the investment. With a strong focus on excellence, our team is praised for punctuality, professionalism, and transparency. Customer loyalty and satisfaction are exceptionally high, as evidenced by numerous five-star reviews like that of Cheryl Lovely, who found the service “prompt, professional, uniformed and friendly” at an affordable price. Additionally, our unwavering commitment to quality has been highlighted by countless satisfied customers. Mike G. mentioned, “I don’t think you will find a better contractor,” emphasizing the trust and reliability we offer. Choose Big Family for a seamless experience, ensuring peace of mind with every service call.
Financing
Big Family partners with third party financing which does require credit approval. Our friendly finance team is always eager to assist potential customers in understanding any requirements or options available for financing. By reaching out directly, we can ensure you receive the most accurate information tailored to your needs. For further assistance, please contact our office directly, where our team can provide detailed guidance on financing possibilities.
Big Family does partner with a third party financing company. For detailed information on financing your repairs, please consider contacting Big Family directly to discuss potential financing plans that suit your needs. Their team is known for being informative and helpful, as reflected in the reviews, such as when Eric provided multiple installation options to Richard P..
Yes, there are no penalties for paying off financing early. It’s best to review your financing contract or directly contact our customer service team for personalized assistance. They offer exceptional service, as many clients have noted their professionalism and expertise. If you need further assistance, please reach out to us.
We do offer third party financing which is subject to credit approval. You can rest assured that Big Family is committed to customer satisfaction, ensuring professional and courteous service as highlighted by customers like Shelia H. who appreciated the transparency and detailed explanations provided by their team.
To find out about specific financing options, I recommend contacting Big Family directly. They will be able to provide detailed information tailored to your needs. Please feel free to reach out and explore how their excellent service can work within your budget.
Our third party financing partner does offer some no interest payment plans that are subject to credit approval. We are known for providing multiple installation and cost options, as evidenced by happy customer Richard P., who appreciated the transparency and professionalism throughout the process. For the most accurate and detailed information, it is recommended to contact Big Family directly to inquire about specific payment plans that best suit your needs.
To apply for financing for your electrical project with Big Family, start by contacting their customer service team. They provide personalized service to guide you through the application process and discuss viable financing options that suit your project needs. One of Big Family’s customers shared their delightful experience, saying the staff provided “great communication and delivered what was promised,” which reflects their commitment to ensuring client satisfaction.
Get in touch with Big Family to initiate the process and take advantage of their excellent service and financing options tailored for your convenience.
Big Family’s team with walk with you every step of the way to insure you know exactly how to make payments on your financing. Please reach out to our customer support team directly. They’d be more than happy to guide you through the payment process and address any additional queries you may have.
The approval process for financing with Big Family is incredibly efficient, designed to accommodate the needs of our valued customers swiftly. While exact timelines can vary based on individual circumstances, many customers report quick approval times and seamless experiences, thanks to our dedicated team. For instance, Brian C. mentioned in his review that the service was knowledgeable and fast, which reflects the efficient handling at Big Family.
Ready to get started? Reach out to our team today to explore your financing options and experience first-hand our commitment to prompt and professional service!
For precise information about financing options, terms, and interest rates, I recommend contacting Big Family directly. Their team will be more than happy to provide you with the most accurate and up-to-date information to meet your needs.
Many satisfied customers have commended their professionalism and helpful service. Courtney E. mentioned, “Eric is very knowledgeable and thorough with his work! He took time to explain what was needed as a priority and gave us a few options to choose from”. Such testimonials highlight the commitment of Big Family to provide exceptional service. I suggest reaching out to them for any additional inquiries!
I couldn’t find specific documentation requirements for applying for financing in the uploaded files. I recommend checking directly with the lender to ensure you have all necessary documents. Typically, you’ll need identification, proof of income, and financial statements. If you have further queries or need assistance, reaching out directly to Big Family through their contact options might be beneficial.
Loyalty Program
Each promotion is subject to specific terms and conditions. For precise information, it’s best to contact Big Family directly or check their promotional policies on their official website. Customers have praised Big Family for their professionalism and quality of service, which ensures a great overall experience.
The loyalty program benefits at Big Family aim to encompass a wide range of services, ensuring that loyal customers can enjoy various incentives, regardless of the type of service they utilize. This inclusion promotes brand loyalty, which 16 reviewers have rated highly over the past year. Happy customers repeatedly note the comprehensive and reliable service experiences across different facets. For instance, John M. appreciated the consistency and expert assistance throughout various interactions with Big Family.
To get specific details on the services covered under the loyalty program, contacting the customer service team will provide the most precise information tailored to your needs.
Yes, we offer Big Family Care which offers priority service, annual visits and discounts along with other benefits. We also offer incentives for personal referrals. For instance, John M. praised our team’s dedication to 5-star service and expressed his intent to return whenever needed. This approach reflects our understanding that customer satisfaction often leads to repeat business. If you’re interested in details about any current promotions or how we reward your continued trust, please feel free to reach out to us directly. We strive to provide competitive and attractive benefits for all our cherished customers.
While the uploaded documents do not specifically mention special events or bonuses for loyalty program members, Big Family’s commitment to exceptional service and customer satisfaction suggests possible benefits for loyal customers. With a high brand loyalty rating from 16 reviewers, it’s clear that customer loyalty is highly valued. Additionally, Micha G. praised Big Family’s phenomenal service which could be indicative of the company’s dedication to rewarding loyal customers. For specific events or bonuses, I recommend contacting Big Family directly to learn about any current offerings for their loyalty program members.
To sign up for Big Family’s loyalty program, simply visit our website and navigate to the ‘Loyalty Program’ section. There, you will find a straightforward form to fill out with your details. By joining, you’ll enjoy exclusive benefits tailored to enhance your experience with us. For further assistance, feel free to contact our friendly customer service team who are always ready to help you take advantage of our loyalty offerings. As Shelia H. noted, “I highly recommend this company for anything electrical…great company with great values”. Don’t miss out; enroll today and start reaping the rewards!
Our loyalty program at Big Family is designed to reward our valued customers for their continuous trust and support. Members of our loyalty program receive exclusive benefits, including priority scheduling, special discounts on services, and access to unique events. The program is a testament to our commitment to excellence, which customers like MichaG26 have praised, stating, “I cannot say enough good things about Big Family Electric”. This high level of customer satisfaction is reflected in our brand loyalty ratings, with 16 reviewers rating us highly over the past year.
Join our loyalty program today and experience the exceptional service that makes Big Family a trusted name. Get in touch with us to learn more about how you can benefit from being part of our family!
Our loyalty program presents a wealth of benefits designed to enhance your experience with us. You enjoy exclusive access to promotional offers, priority scheduling for services, and potential discounts on future electrical services. Moreover, our members receive personalized advice for home electrical upgrades, ensuring your systems remain efficient and safe.
Notably, our commitment to excellence is reflected in the praise from numerous satisfied customers. Jack M., for example, appreciates our professionals’ punctuality and communication skills. Another customer, Joe S., highlights our prompt and professional service culture. These testimonials underscore the exceptional service you can expect as part of our loyalty program.
Join today and experience the multitude of advantages—we’re excited to support your electrical needs while making a significant impact on your home maintenance journey!
Miscellaneous
At Big Family, we pride ourselves on actively engaging with the local community. Our approach involves offering local projects with our electrical expertise to enhance safety and efficiency in community facilities. Our team goes beyond just commercial services, aiming to foster a robust connection with neighborhood residents by participating in local initiatives and events.
Highly regarded by locals, Big Family has established trust and reliability as highlighted by reviews from satisfied customers such as Richard P., who states, “We are thrilled to hear that Ashanti and Eric delivered on our promise of great customer service and professionalism”. These testimonials reflect our commitment to maintaining strong community ties.
We invite you to experience our dedication first-hand and to call us for your electrical needs, knowing you’re supporting a company that invests back into your community.
Unfortunately, I couldn’t locate any specific information regarding awards received by Big Family in the provided documents. Feel free to provide additional context or details, or you can check with official company communications or their website for the most up-to-date award details.