BIG Family Electrical Services & Home Automation
In today’s busy world, having reliable electrical systems isn’t just a luxury—it’s a must, whether you’re running a business or just trying to keep the lights on at home. That’s why finding an electrician you can actually trust is such a game-changer. At Big Family, we’re proud to be Saint Francisville’s go-to electrical service provider. From fixing those pesky little issues to tackling big projects like EV charger installations, we’ve got you covered. Don’t be left in the dark; call us today at (225) 218-6700 to schedule your electrical service appointment and take advantage of our straightforward pricing.
At Big Family, we’re exactly what our name says—a family. We’ve been serving Saint Francisville and nearby communities for years, and we like to think of ourselves as more than just electricians. We’re the folks you call when you need safe, reliable, and efficient electrical solutions, delivered with a little extra care. Whether we’re upgrading your system, installing something new, or handling repairs, our certified team works with professionalism and pride.
Installed recessed lighting in the living room and bedroom, totaling four 6-inch cans in each room. Replaced the upstairs closet keyless fixture with a recessed can. Due to lack of wall-cavity access for traditional switch wiring, installed Caséta controls with Pico remotes, mounted in accessible locations and programmed for operation. Routing wire between fixtures required attic access; wiring was completed and secured. All recessed fixtures tested successfully and operated as intended. Work area cleaned and restored after installation.
Arrived on site for a scheduled club member check. Conducted a full electrical safety inspection throughout the residence. Identified the following concerns: insufficient number of smoke detectors, absence of a whole-home surge protection device, and lack of proper bonding. After review of findings, proceeded with installation of additional smoke detectors as requested.
Arrived on site to perform various electrical tasks and complete a safety inspection. Work scope included installation of chandeliers, removal of an existing fixture, installation of an exterior GFCI receptacle, and addition of whole-home surge protection. A separate circuit involving lighting and switch work was deferred due to planned demolition in the affected area.
Secured new screws in the panel cover and labeled all circuits. Inspected nonfunctional exterior light on the back porch. Determined issue was caused by a loose wire-nut connection within the floodlight fixture. Repaired connection and restored proper operation.
Home inspection completed. Outdoor GFCI protection present and tripped within appropriate time. Kitchen island and a portion of the kitchen lacked GFCI protection; remainder of visible areas had proper GFCI coverage. ATS and generator in good condition, recently serviced. Generator operated during weekly run and performed as expected. Main panel bonded on opposite side of ATS, which is not correct. Recommended correction.
Inspected request for additional circuits in pantry closet and master bedroom closet. Pantry circuit intended for miscellaneous appliances; master closet circuit intended as convenience outlet for sewing machine and related use. Attic access acceptable, though drilling required in low-clearance areas. Work determined feasible. Multiple options quoted, with priority placed on master closet outlet.
Inspection performed on electrical service requiring replacement on a pole. Service contains two feeds: one to a mobile home and one to a shop. Shop feed is illegally installed through the air and the shop contains multiple electrical issues, requiring consideration of a partial rewire. Feed to the home is missing a ground. Option to install underground service may be possible, pending approval from Demco. Home is experiencing intermittent power loss on half of the system when the pole shifts.
Inspected breaker for AC unit reported to be tripping frequently. Panel inspected; no issues found with bus fingers. Breaker was reset, resulting in loud boom, sparks from coil, release of gas, and oil discharge onto wall. Breaker was immediately shut off. AC technician later identified issue as a failed plug cap on the compressor, likely caused by moisture intrusion, possibly from roof runoff.
Inspected outdoor outlet supplying mosquito repellent tank pump. Outlet had power but tripped GFCI when pump was connected. GFCI reset and tested multiple times without further issue. Inspected fountain that had not operated in several years despite pump replacement. Wiring found miswired. Corrected wiring and restored power; pump operated properly.
Evaluated the addition of circuits for the pantry closet and master bedroom closet. The pantry closet circuit is designated for miscellaneous appliances, and the master bedroom closet circuit is intended as a convenience outlet for a sewing machine and similar equipment. Attic access was manageable, though the required drilling areas are located in low-clearance sections.
Identified and removed burned wire in conduit as part of an unused third diagnostic. Discussed options for replacing the damaged interior GFCI and reviewed safety sheet recommendations, including membership and service options. Proceeded with Option 3. Returned to site to complete remaining work, which included repiping one circuit and repairing final components to prevent GFCI from tripping in the outlet space.
Installed recessed lighting in the kitchen, hallway, and front porch areas. Also installed three wireless interconnected smoke detectors. Lighting layout was marked and hole locations confirmed prior to cutting. Wiring was routed through attic spaces; kitchen access required additional effort due to limited space, while hallway and front porch wiring were completed with minimal difficulty. Fixtures and switches were installed, with power sourced from attic circuits. All systems were powered on and tested successfully.
Observed a burned-out exterior GFCI receptacle. Provided pricing for replacement. Upon approval, replaced the damaged GFCI with a new unit.
Burned wire found in conduit; wire was removed and replaced under the third diagnostic option, previously unused. Damaged interior GFCI was identified, and replacement options were reviewed alongside safety recommendations and service plan memberships. Option three was selected. Follow-up work was completed to finalize repairs and ensure full resolution.
A receptacle was causing intermittent power and light flickering. Performed Level 1 diagnostic and identified a backstabbed connection. Replaced the receptacle, resolving the issue.
Performed Level 1 diagnostic on non-functioning dryer and determined the dryer outlet was faulty. Replaced outlet/switch plates in kitchen and living areas with white covers as requested. Replaced exterior GFCI outlet due to nuisance tripping with a weather-rated unit.
Installed three ceiling-mounted lights under the carport, fed from an existing junction box with pre-existing switched power. Routed wiring using 3/4” Carflex and installed round bell boxes. Mounted fixtures on the backside of the structure per customer request. All fixtures were tested and confirmed operational. Observed a damaged insulator detached from the wall, with utility power hanging slightly lower than standard height but not presenting an immediate hazard. Performed voltage checks at various locations as requested.
Responded to rebuild a service damaged by a fallen tree limb. The riser had been pulled off the wall and disconnected from the meter can, resulting in internal damage to the meter base and to the conductors within the riser. The existing setup was a 200A meter/panel combination, which was replaced with a new unit of the same specifications. The existing riser was reused due to its unique configuration; however, the damaged wire was replaced. Minor adjustments were made to the riser to allow for proper strapping. A surge protector was installed at the combo panel, and a second ground rod was added to meet code. The interior panel fed by the combo panel had been improperly bonded, despite not being the first means of disconnect. The bonding was corrected, and ground bars were installed. Most conductors reached as needed, with only a few requiring extensions. Final testing completed.
Responded to rebuild a service that had collapsed following rainfall. Inspection revealed heat damage to the existing equipment, indicating imminent failure. A 200A meter/panel combination was selected for replacement. The new unit was repositioned to meet current code height requirements. The existing interior panel was re-fed and unbonded as required. Following installation, the work passed inspection. Utility company (DEMCO) arrived shortly after, and final connections were completed. Power was tested and verified to be functioning correctly.
Replaced junction box for a ceiling light that was improperly supported and at risk of falling. Original installation used a round plastic box secured with cut mounting wings to fit beside a stud. Installed a Southwire box, secured directly to the stud for proper support. Also inspected the light fixture above the island, which was found to be installed using a metal box and appeared to be properly secured.
Performed diagnostics on non-functioning kitchen outlets. Two island outlets were not working, while one was active. Discovered two circuits routed into the island. Wire tracing led back to the panel, where all breakers appeared on except one labeled for dock lights. Further tracing revealed that the island outlets were double-lugged onto the dock lights breaker, which was off, resulting in the power loss. Upon removing the breaker, excessive heat was detected. Additional breakers, including a 230V water heater breaker, were also found to be extremely hot, indicating potential failure. Breakers identified as outdated and prone to malfunction. Based on findings and discussed options, the decision was made to proceed with a panel replacement to ensure system safety and reliability.
Electrical service rebuild completed during scheduled visit. Installed new meter combo with riser, updated grounding system, and added whole-home surge protection. Main panel was unbonded in accordance with code requirements. Following utility reconnection, power was tested and confirmed to be functioning properly. System passed all checks and met current electrical standards. Same-day service successfully provided.
Converted existing 240V range outlet to 120V. Previous range was hardwired improperly, with exposed and unprotected cabling routed through the wall. Performed junction in attic and pulled new 12/2 wiring to location. Installed new 120V outlet in preparation for gas oven installation. During attic inspection, identified loose 2/0 conductors feeding the panel. Panel is located in an inaccessible and non-ideal position. Provided quote for rebuilding the electrical service, including refeeding the panel from a new combination meter/main panel outside, with integrated surge protection. Customer enrolled in a yearly club membership.
Installed four 6-inch recessed cans in both the living room and bedroom. Replaced a keyless light fixture in the upstairs closet with a recessed can. Due to lack of wall access for traditional switch wiring, installed Caseta switches with Pico remotes for control from downstairs. Switches were installed in the attic, where all wiring was routed. Wire fishing between cans was challenging. Additional technician assisted to complete the installation. All recessed cans functioned correctly after installation and significantly improved brightness. Programmed Pico remotes and mounted them in specified locations. Full cleanup performed, including mopping to remove dust from the work.
Big Family is proud to serve St. Francisville and all of the historic homes in West Feliciana parish with professional residential electrical services. Repairing older homes and preserving their historical integrity while bringing them up to code and current safety measures can prove quite challenging. Big Family stays abreast with all of the new technology and current innovations that bring safety and modern conveniences to older homes while still maintaining their historical integrity. So if you live in St. Francisville or in beautiful West Feliciana Parish, whether your home is an older home or a modern home, Go BIG for Your Home and call Big Family today and be confident that your home’s electrical system will be up and running in no time.
Whether it is an outlet that needs repairing or a panel that needs changing the residential technicians at Big Family are ready to help make the repairs to your electrical system and get your home up and running as soon as possible. Having an outlet that won’t work is frustrating and sometimes a sign of a more serious problem with your home’s electrical system, that’s why you should call Big Family and get a trained, background checked electrical technician to your home. Our technicians are trained to quickly and efficiently find and fix your electrical problem and correct what caused the problem in the first place.
Big Family wants to make sure your home is safe. A home inspection is the first step in preventing major problems from occurring. Hot summers are taxing on electrical systems as it puts stress on your home’s already loaded electrical system, especially on panels that are located outside your home. Humidity also causes corrosion on components of your home’s electrical system such as the panel, GFCI outlets, outdoor light fixtures, and ceiling fans. All of these things over time can cause serious issues in your electrical system and should be addressed by an experienced professional. Winters here, albeit mild, still require running the heat occasionally. The constant draw of a heating element can be hard on an electrical system and cause breakers to trip or wear out. At Big Family, we are committed to keeping your home’s electrical system functioning at peak performance. Our safety inspections ensure that any issues your electrical system may be experiencing can be addressed before they become a safety concern or emergency. Big Family electrical service technicians use these preventative measures to determine whether you need new wiring, surge protectors, new breakers, or maybe just replace an old receptacle.